HOURS:  Full-Time. (Monday and one weekend day required).

BENEFITS: Health Insurance, Paid Vacation and Sick Days (accrued), Paid Holidays, Retirement plan.

START DATE: Immediate

DESCRIPTION: We are seeking a Full-Time Class Coordinator to join our team. A master of Customer Service, you will oversee all client correspondence, registration, event planning, and client services. This position also acts as the administrative support for Management (Kitchen Manager, Production Mananger, Business Manager, and Ownership) including carrying out clerical, copy editing, data entry, and administrative HR functions.

Responsibilities:

  • Carry out direct communication with clients via email, phone, and in person.

  • Manage the private class correspondence and bookings.

  • Draft correspondences and other formal documents

  • Greet and assist onsite guests

  • Answer inbound telephone calls

  • Assist in maintaining client records and verify that class information on the website and on the class enrollment system is accurate and up-to-date.

  • Assist in sales of classes and gift certificates, cancellations, and rescheduling of clients’ enrollment

  • Maintain a thorough knowledge of the class offerings, format, and policies so that client’s questions can be answered accurately and with helpful suggestions.

  • Fulfill a range of administrative responsibilities such as printing, photocopying and data entry

Qualifications:

  • Bachelors Degree

  • 5+ years of hands on administrative support experience

  • Proficiency in MS Word, MS Excel, and Google Suite a must. Familiarity with Trello and Dropbox preferred.

  • Knowledge of operating standard office equipment such as copiers, telephone systems, etc.

  • Strong ability to quickly learn and master new skills

  • Ability to prioritize and multitask

  • Excellent written and verbal communication skills. Must be able to communicate clearly, professionally, and eloquently

  • Strong attention to detail

  • Strong organizational skills

  • Ability to work independently

Optional but Preferred:

  • Experience with scheduling and event management platforms

Benefits available with FT position:

  • Commission (for Private Events)

  • Health Insurance

  • Vacation Pay

  • Holiday Pay

To apply, send resume to: Info@BaltimoreChefShop.com